Relay, a Hotel Delivery Robot

Relay by Savioke – Innovative Service Robots for the Hospitality Industry As technology reshapes how we live and work, the hospitality industry is embracing automation to streamline operations, enhance guest experiences, and increase efficiency. One of the most promising innovations is the Relay service robot from Savioke, now known as Relay Robotics.

Recommended For

Hotel operators & managers
Boost staff productivity and streamline in-room service with autonomous delivery

Tech-forward guests
Enjoy the novelty and efficiency of robot room service right to your door

Event planners & coordinators
Ensure smooth delivery of welcome kits and packages at large-scale gatherings

Innovators & early adopters
Explore the future of hospitality through robotics and automation

Key Features

Autonomous Navigation: Seamlessly rides elevators, avoids obstacles, and navigates hotel hallways independently
Secure Compartment: Delivers items safely to guests with tamper-proof storage and notification alerts
Elevates Guest Experience: Memorable robot deliveries often shared on social media, enhancing brand buzz
Supports Staff: Frees human employees to focus on high-touch service and critical tasks

What Relay Delivers

Beverages and snacks
Towels and toiletries
Restaurant orders or minibar refills
Welcome kits and event packages

How It Works

Relay autonomously glides through lobbies and up elevators to deliver items directly to guest rooms. Guests are notified upon arrival and receive their delivery from a secure compartment. Once complete, Relay returns to its docking station or awaits its next task. Watch Relay in action.

Company Background

Savioke (now Relay Robotics), founded in 2013, has led the charge in service robotics. A contributor to the open-source Robot Operating System (ROS), the company focuses on practical, safe robot deployment. Relay is a prime example—efficient, scalable, and guest-friendly.

Visitor Information

Website: savioke.com
LinkedIn: Relay Robotics
Social: @relay.robotics

Insider Tip

Relay robots are not just cool—they’re practical. Hotels using Relay report higher guest satisfaction, more efficient operations, and increased online reviews. Ask your hotel if they offer robot delivery during your next stay!