Guest rooms are located in the MacArthur Building, the Empress Building, and in former Pullman cars. All guest rooms have free high-speed wireless Internet, flat screen TVs, a desk and chair, a fridge, a coffee maker, and an iron and ironing board. All hotel guests are free to swim in the outdoor or the indoor pool, both of which provide lounge chairs and towels.
The MacArthur Building is named for the Tennessee Southern Railways last steam-powered freight train, which last traveled to Chattanooga in 1953. The rooms in The MacArthur Building have one king bed or two queen beds.
The Empress Building is named after Chattanooga-born Empress of the Blues, Bessie Smith. The rooms are furnished with a king or two double beds. The Empress rooms each have a private balcony overlooking the pool and waterfall.
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As they are housed in former Pullman cars, the Pullman Car Guestrooms are quite unique. Most of them are furnished with a queen-sized bed, but some of the cars also have a daybed with a rollaway trundle bed underneath.
The Suites at The Chattanooga Choo Choo Hotel are roomy and comforting. They are furnished with a king-sized bed, a dinette table with four chairs, a wet bar with a fridge, a sofa and a loveseat, and an ergonomic workplace. The bathrooms in the suites have two sinks on an oversized vanity, a Jacuzzi whirlpool tub, and a separate shower.
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